This Pricing Policy outlines the terms and conditions related to pricing, billing, and payments for the services provided by Bureau Inc and its subsidiaries ("Company," "we," "us," "our"). By using our services, you agree to comply with this Pricing Policy.
We operate on a prepaid pricing model and charge customers per API call. Customers are required to maintain a sufficient balance in their account to use our services.
- Our billing cycle is prepaid and usage-based.
- Customers must prepay for usage, and their balance will be deducted as API calls are made.
- Services will be unavailable if the balance reaches zero until a new recharge is made.
- **All recharges in the wallet are valid for 1 year. Any left-over credits after 1 year will expire and cannot be used.
- All prices are displayed on the portal and will be final.
- In cases where a separate contractual agreement is established, the terms of that contract will take precedence over this Pricing Policy
We accept the following payment methods:
- Credit Cards
- Debit Cards
- Net Banking
- UPI (Unified Payments Interface)
All payments must be successfully processed before access to services is granted.
- The minimum recharge amount is ₹1000
- Customers may add funds in increments of ₹1000 or more as needed.
- GST (Goods and Services Tax) will be charged extra as per applicable tax laws.
- Customers are responsible for complying with their local tax regulations.
- No refunds will be provided for any payments made.
- No cancellations are allowed once a payment has been processed.
- Unused prepaid balances are non-refundable and non-transferable.
- We do not provide any Service Level Agreements (SLAs) or guarantees regarding uptime, availability, or performance of our services.
- Customers acknowledge that service disruptions may occur and agree that we are not liable for any losses due to service interruptions.
We reserve the right to modify this Pricing Policy at any time. Any changes will be communicated through our official channels, and continued use of our services will constitute acceptance of the revised policy.
For any queries related to pricing and billing, please contact us at support@bureau.id.